We Care About Continuous Improvements

We always prioritize the rights and interests of our customers. If a customer encounters any product issues, just contact our customer service team. We will register the reported malfunctions immediately and activate the rapid response mechanism.

Subsequently, a team of professional engineers will intervene immediately. Through phone/video communication or remote system detection, they will accurately diagnose the equipment malfunctions and simultaneously provide professional maintenance guidance. If it is evaluated that an engineer needs to be dispatched for on-site maintenance, we will immediately negotiate the specific on-site visit time with the customer after confirming the demand, ensuring that the problem is solved as quickly as possible and minimizing the impact on the customer.

Inspection Plan

Jingwei provides remote machine diagnosis as well as analysis of technological improvements every year.

• Contact: Cindy Wong

• Mobile: +86 18000876276

• Email: cindyw@jingweimachinery.com

• WeChat/WhatsApp: +86 18000876276